How do I replace a faulty Callfinder®

In the event your Callfinder® becomes faulty, please contact us so that we may assist you and assess the situation. In order to assist you we will need the following information: The title/s of the Callfinder® ready book(s) you have.Whether you bought a Callfinder®...

When do I replace a faulty Callfinder®?

Testing a faulty Callfinder® First of all, please check that your Callfinder® has enough power. For the green Callfinder® (T4 model), please replace the batteries and test it now. This Callfinder® is not rechargeable and uses two AAA batteries.The white and blue Sappi...

How do I replace a corrupt/faulty sound file?

It is possible to replace a sound file for free – especially if the sound file became corrupted which might be the case. Please note that some photos in our Callfinder® ready books are still not sound active. Approximately 85% of photos do have sound. In terms of...