Callfinder Support

We’ve created short articles to help you use, update and troubleshoot your Callfinder® device.

Register your Callfinder®

Please complete the form as accurately as possible. This information is used to register your Callfinder® device for 1 year warranty, applicable from date of purchase.

This form is used for Callfinder® registration purposes ONLY, not for sound file update or purchasing purposes.

Callfinder® Registration

Books and Sound files purchased

3 + 4 =

  • The purpose of this form is to collect all the data relevant to Callfinder purchase so that we may send you updates which become available in future.
  • All data entered into this form with be stored by Briza for reference purposes and will be kept secure and confidential.
  • Any discussions with third parties relating to the contents of your submission will be strictly confidential and in the interest of ascertaining the publishing potential of your manuscript.

More Support for your Callfinder® device

Update your sound files

Update your sound files by submitting a request. You will soon receive an email with the updated sound file (where relevant) and the necessary information to update the sound file from the comfort of your own home. The purpose of this form is to collect all the data...

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How to find your Callfinder’s® batch number

Newer models of the Briza Callfinder® can be identified by their batch number. Knowing the batch number will help us to identify important information about your Callfinder and the soundfile format it supports. Callfinder® with a batch number The batch number of your...

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How to replace a faulty or corrupt sound file

It is possible to replace a sound file for free – especially if the sound file became corrupted which might be the case. In terms of replacing a faulty or corrupt sound file, you have three options: 1. Receive a new sound file via web link You will need internet and a...

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How to replace a faulty Callfinder®

In the event your Callfinder® is not working properly or broken, please contact us so that we may assist you and assess the situation. In order to assist you we will need the following information: The title or titles of the Callfinder® ready books you have.The batch...

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How to update the sound files on your Callfinder®

Briza Publications occasionally updates existing sound files of several of our Callfinder® ready books when new versions become available. If you have bought directly from us, we have captured your details and will notify you when a new sound file version is available...

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