Briza Callfinder® Support

Get help and support for your Briza Callfinder®. Here you will find all the technical information you need to troubleshoot your device and our FAQ.

How do I check if I have the latest
soundfile update
for SAPPI Birds of South Africa?

Since the first appearance of the Callfinder in 2014, we have released 3 updates for Sappi Birds of South Africa, with the latest one in 2016.

If you have bought your Callfinder® since 2016, you will have the latest soundfiles. 

Try this simple test

  • Turn to page 60 in the book
  • Point your device on the White Stork/ Witooievaar.
  • If you hear its call, then you have the latest update already.
Callfinder Update test

NOTE ABOUT SOUND ACTIVATION:

  • Although the majority of the Callfinder® ready books are sound active, not all images are active for sound.
  • In the Callfinder® nature guides, the images noted with green sound icons are sound active.
  • In the Talking Dictionary®, all words are sound active from page 7. Additionally, numerous images throughout the book are also sound active, particularly in the music, transport and life on earth sections.
  • In Blinktand in die Bosveldparadys, the sound file reads one column of text at a time when the text column is touched. Sound activation starts on page 7. Images with sound icons from page 129 are also sound active.

Briza Callfinder® How to…

Click on the following articles to find out how to use, troubleshoot and update your device.

How to update the sound files on your Callfinder®

Briza Publications occasionally updates existing sound files of several of our Callfinder® ready books when new versions become available. If you have bought directly from us, we have captured your details and will notify you when a new sound file version is available...

How to upload new sound files to your Callfinder®

More than one sound file can be stored on your Callfinder® so you are able to use one Callfinder® for different of our Callfinder® ready books. Follow these easy steps to upload new sound files to your Callfinder® now.

Register your Callfinder

Please complete the form below as accurately as possible so that we can capture your details. This is so that we may send you sound file updates when they are made available. 

Sound files purchased

15 + 11 =

Please note
      • The purpose of this form is to collect all the data relevant to Callfinder purchase so that we may send you updates which become available in future.
      • All data entered into this form with be stored by Briza for reference purposes and will be kept secure and confidential.
      • Any discussions with third parties relating to the contents of your submission will be strictly confidential and in the interest of ascertaining the publishing potential of your manuscript.

Still experiencing trouble with your Callfinder device or sound files