We’ve created short articles to help you use, update and troubleshoot your Callfinder® device.
Newer models of the Briza Callfinder® can be identified by their batch number. Knowing the batch number will help us to identify important information about your Callfinder and the soundfile format it supports.
The batch number of your Callfinder® is printed in black on the side of the Callfinder® next to the earphone port.
If your device does not have one, use the descriptions above. Eg, ‘The Sappi blue and white Callfinder®.’
More Support for your Callfinder® device
Please complete the form as accurately as possible. This information is used to register your Callfinder® device for 1 year warranty, applicable from date of purchase. This form is used for Callfinder® registration purposes ONLY, not for sound file update or...
Update your sound files by submitting a request. You will soon receive an email with the updated sound file (where relevant) and the necessary information to update the sound file from the comfort of your own home. The purpose of this form is to collect all the data...
It is possible to replace a sound file for free – especially if the sound file became corrupted which might be the case. In terms of replacing a faulty or corrupt sound file, you have three options: 1. Receive a new sound file via web link You will need internet and a...
In the event your Callfinder® is not working properly or broken, please contact us so that we may assist you and assess the situation. In order to assist you we will need the following information: The title or titles of the Callfinder® ready books you have.The batch...
Briza Publications occasionally updates existing sound files of several of our Callfinder® ready books when new versions become available. If you have bought directly from us, we have captured your details and will notify you when a new sound file version is available...
