Callfinder Support

We’ve created short articles to help you use, update and troubleshoot your Callfinder® device.

How to use the Sappi blue and white Callfinder®

How to turn it on/off

To turn it on

Hold in the see-through power button for a few seconds until the blue light goes on and you can hear a sound.

Do not press any other buttons.

To turn it off

To turn it off, hold in the see-through power button for a few seconds until the blue light goes off and you can hear a sound.

Do not press any other buttons.

How to use your Callfinder®

Hold the Callfinder® like a pen in an upright position. Touch the selected photo with the tip of the Callfinder®. You should now hear the sound of the specific bird/mammal or words.

For some photos, only a ‘beep’ sound will be heard. This happens because that particular sound is not available. 

To switch to the next sound

To hear the next sound, simply touch the next relevant picture with the tip of the Callfinder®, still keeping the Callfinder® in a vertical position. 

Do not press the On/Off Power Button!

How to change the volume

To turn volume louder

To turn the volume up or louder, press and hold the arrow button that is pointing to the left side (this is the position when using the Callfinder). Hold it in until you are happy with the sound.

To turn volume softer

To turn the volume down or softer, press and hold the arrow button that is pointing to the right side (this is the position when using the Callfinder). Hold it in until you are happy with the sound.

To record sounds

  • Press the record button to record your sound and release it to stop recording.
  • Press and hold the record button for two seconds and release it to listen to your recording.
NB. You can only listen to your last recording. All recordings however are stored on your Callfinder which has almost 100 minutes of store capacity.

To plug in alternative cables

USB port

Use this port to connect your Callfinder® to your computer or charge it. You will need to connect your Callfinder® to your computer when uploading or updating sound files or when you would like to listen or view your recordings.

To charge it

  • Plug in your charging cable to a suitable power outlet or use the USB to charge it with your computer.
  • Recharging will take from 2 to 4 hours depending how much power is still left in the battery.
  • The Callfinder® will turn off automatically if the power supply is not charged enough.

Earphone port

You can plug in a set of earphones so that only you can listen to your sounds. This is especially helpful when you are in an environment that requires you to be quiet. Alternatively, if you want to make your sounds louder, you can plug a speaker in here as well.

Please note, that you cannot plug in earphones that have an alternative jack, for example iPhone earphones.

Memory card slot

You could insert a memory card here (TF card) to increase the memory capacity of your Callfinder.

Using your Callfinder as a MP3 player

You can use this Callfinder® model as an MP3 player. Music or other sound files can be loaded onto the memory of the Callfinder®. To switch between Callfinder® and the MP3 player mode, press the M-button. You can then use the arrow keys (< >) to select different soundtracks.

Press the M-switch to go back to Callfinder® mode.

More Support for your Callfinder® device

How to find your Callfinder’s® batch number

Newer models of the Briza Callfinder® can be identified by their batch number. Knowing the batch number will help us to identify important information about your Callfinder and the soundfile format it supports. Callfinder® with a batch number The batch number of your...

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How to identify your Callfinder® model

Since 2014, Briza has released a variety of Callfinder® models. In order to give you the best support possible, use this guide to identify your model.  The Green (T4) Sappi Callfinder® This version uses 2 AAA batteries only and is our latest version. It can...

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How to replace a faulty or corrupt sound file

It is possible to replace a sound file for free – especially if the sound file became corrupted which might be the case. In terms of replacing a faulty or corrupt sound file, you have three options: 1. Receive a new sound file via web link You will need internet and a...

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