Callfinder Support

We’ve created short articles to help you use, update and troubleshoot your Callfinder® device.

How to use the Green (T4) Briza Callfinder®

Turn on: Hold in the power button for up to 10 seconds seconds until the blue light goes on and you hear a sound.

Turn off: Hold in the power button for up to 10 seconds seconds until you hear a sound. The Callfinder® will automatically switch off after 3 minutes of inactivity.

Controlling the volume: Press the up button (↑) to increase volume. Press down (↓) to decrease volume.

Recording: To record, swiftly press down once to start recording. Record once the sound “start recording” has played. Press down swiftly, again, to end recording. Recording has ended once “end recording” has played. To listen to the recording, hold the same button in until you hear “play recording“.

Battery cover: Remove the battery cover with the provided metal tool.

USB port: Use the cable provided to the Callfinder® to your computer. When the Callfinder® is connected to your computer you will be able to upload new sound files, updating existing sound files, or listen and view your recordings.

Aux port: You can plug in a set of earphones or a connect a speaker with an auxiliary cable.

  • Do not press more than one button at once.
  • Up to ten recordings can be recorded and stored on the Callfinder®, which has about 100 minutes of storage capacity.
  • The Callfinder® is NOT rechargeable, however if the batteries are flat, the batteries can be recharged or replaced.
  • Callfinder® comes with batteries, but you will have to remove the battery cover and put them in yourself, when you receive your new Callfinder®.
  • Please note that you cannot plug in earphones that have an alternative jack, for example iPhone earphones.

When purchasing a new Callfinder®, you will receive the following:

Hold the Callfinder® like a pen. Activate the sound file by pressing on the cover of the book with the Callfinder®. Touch the selected photo with the tip of the Callfinder®. You should now hear the sound of the specific animal or words. To hear the next sound, simply touch the next relevant picture with the tip of the Callfinder®, still keeping the Callfinder® in a vertical position. 

When the Callfinder® makes a ‘beep’ sound, it means that the sound is not available for that particular photo.

More Support for your Callfinder® device

Register your Callfinder®

Please complete the form as accurately as possible. This information is used to register your Callfinder® device for 1 year warranty, applicable from date of purchase. This form is used for Callfinder® registration purposes ONLY, not for sound file update or...

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Update your sound files

Update your sound files by submitting a request. You will soon receive an email with the updated sound file (where relevant) and the necessary information to update the sound file from the comfort of your own home. The purpose of this form is to collect all the data...

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